How do you work?
Our itineraries are suggestions. A place to start your planning and to give you a flavour of the extraordinary natural, cultural and active experiences you can enjoy. All our itineraries are handcrafted together with you to create your personalised and unique private journey. The places you want to see and stay, the experiences you want to enjoy, the time you want to travel. All you need to do is to contact us to start the conversation. Ask for a suggested itinerary by email, request a complimentary trip planning consultation, request for us to call you, or enquire about your private journey.
Can I choose my own departure date?
Yes, your departure date is completely up to you and all of our journeys can depart at anytime throughout the year. We will handcraft your journey with you to suit the time you want to travel and the amount of time you wish to be away. Please contact us for more information about what to expect at the time you wish to travel.
I am considering one of your experiences. What's next?
All you need to do is to contact us to start the conversation. Ask for a suggested itinerary by email, request a complimentary trip planning consultation, request for us to call you, or enquire about your private journey. To find out more about a specific experience or to answer any questions you have, please email us at travel@sevenskies.com or call us in our Brisbane, Australia office during business hours on +61 7 3901 0502.
Do you cater for larger groups?
Absolutely. We can easily customise your experience if you have a larger group size.
Do you cater for individual travellers?
Absolutely.
Is my journey fully inclusive?
Each journey is fully inclusive except for some meals, drinks and airfares. Where a meal is not included we will recommend our favourite restaurants and organise your reservation for you.
Who will I be dealing with once I make a booking?
We offer a very personalised and attentive level of service. From the time of your first enquiry until the time you return home you will have one point of contact - either Seven Skies’ founder, Nathan Wedding, or Clare Turner.
Can my children come?
We think all of our experiences are perfectly suited to families travelling together and offer special memories for children to take away. Our guests are often families and so we are used to customising our activities and experiences to suit childrens’ needs and interests.
Can you help with airfares?
Absolutely. Once you book your experience, we will send you information on which flights you need to book for the journey.
Can I upgrade my room categories if I want?
Absolutely. We have selected some of the best available rooms in the properties where you will be staying. If you prefer a higher room category we can very easily arrange your journey in this way.
How far in advance do I need to book?
We like to encourage our guests to book as far in advance as possible. This is because a number of the properties we use are small and exclusive hotels with a limited number of rooms.
Can I book online?
Because we offer a very personalised level of service and all our itineraries are handcrafted together with you to create your personalised and unique private journey, we don’t offer online booking. Please contact us and we’ll be in touch to discuss the experience you’re interested in.
Do I need to pay a deposit?
Yes, we will require a deposit when you book your experience.
After I book my experience, what's next?
Once you book your experience we will send you a detailed itinerary and a guest pack with everything that you will need to know.
Can I join two experiences together?
Absolutely. A number of our experiences work well together as companion trips. We are happy to suggest a suitable companion trip and organise your journey in this way. For more information please contact us.
When is the best time of year to travel?
You can travel to all of our destinations year round. The weather and peak travel periods vary for each of our destinations and some of our destinations also offer special experiences at particular times of the year. Please contact us for more information about what you can expect at the time you wish to travel.